A customer support service where technologists share their ideas, solutions and feedback, which allows not only to solve current problems, but also to offer customers new opportunities for growth and development.
We gather experts from different fields and organize meetings to give advice on technology and production. For example, if one of our customers has difficulties using a certain polymer material, our specialists can help them optimize the process and improve the quality of the product.
We want to better understand our partners and customers, develop markets together and offer consumers not only products, but also comprehensive solutions that create new opportunities for the industry, society and business.
01 / Physical and mechanical
02 / Rheological
03 / Thermal analysis
04 / Thermal
05 / Powder analysis
06 / Chemical
07 / Climate
08 / Electric
09 / Fire
Our approach is to optimize costs and offer customers not only low prices, but also expertise within our competence center.
We advise clients on the properties and characteristics of products, give recommendations on processing modes, provide technological support for product testing and help in the creation of recipes.
We work together with clients to develop markets and products along the entire value chain that improve the quality of life of end consumers
We develop new products taking into account all the features, based on advanced technologies and feedback from clients.
The convenient logistics location of Elementa Group allows our clients to reduce the time and transportation costs, receiving products just in time.
the ability to fix the price of a product for a period of 3-9 months using derivative financial instruments
the ability to pay for goods a certain number of days after the delivery date
a financial instrument by which a supplier receives financing from a bank, and in return assigns the right to demand payment from the buyer
an obligation of the bank to make payment to the seller against the documents provided confirming delivery
the possibility of rejecting a sample of volumes by a greater tolerance in comparison with the standard terms of monthly obligations
Improving production efficiency with advanced data analysis on customer production lines
Performing additional analytical and physical-mechanical studies at the product production site, expanding product certification
Independent testing in accredited laboratories to certify compliance with industry standards
consultations on product properties and parameters, recipe selection, assistance with equipment selection and production line setup
training on brand assortment, product properties, their application, as well as processing issues
delivery service at a higher rate if the order is placed less than 3 business days before the shipment date
shipment of products in larger volumes than required in the current period (for example, 1-2 months in advance) to the customer's warehouse, but with the preservation of the payment procedure
delivery within the desired specific time window, reduction of delivery deviations from the desired window, priority of deliveries during force majeure periods
shipping goods directly from the manufacturer, bypassing the supplier's external warehouses
the ability to pick up goods from the warehouse by the customer, who receives a discount, as he saves on logistics
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Get advice from a competent technologist of our company on all questions of interest to you.
